This course is designed for business
owners that supervise employees or
have employees that supervise other
employees. It is designed to help
owners and supervisory employees
become better managers. Participants
will be exposed to management
styles, communication styles, social
styles, situational awareness, time
management, hiring, training and the
progressive discipline process to help
employees improve and reduce
turnover. This class will expose
attendees to what constitutes as
quality customer service through
better management.